Skillway Privacy Policy

Skillway, LLC (“we”, “us”, or “Skillway”) through the use of our platform (“Partner Portal”, “the Website” or “Service(s)”) is committed to preserving the privacy of all visitors to skillway.com, its subdomains, and accompanying mobile apps. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the Website and, where appropriate, through e-mail notification. Please ensure that you are kept up-to-date with any such changes. By using the Service or accessing the Website, you agreed to be bound by the most up-to-date version of this Policy.

Information we collect from you

If you decide to use the Skillway Partner Portal, you will be asked to provide certain information about yourself including your name, email address other profile information you provide; as well as aggregate information about your use of the features of the Services we provide to you, such as the number of files you have uploaded, notes and discussions authored, comments made, and events and tasks made. By submitting your personal information, you consent to the collection, use and transfer of your information in accordance with the terms of this privacy policy.

We may also collect information about your usage of our Website (and accompanying apps) including (but not limited to) details of your visits to our site including, but not limited to, traffic data, location data and IP addresses; and of the Service, as well as information about you, from emails, phone calls or letters that you send to us or form information that you complete from surveys or post on our website. We will only use any such information in accordance with the terms of this privacy policy.

If you are 13 years old or younger, you may not register with us on the Website nor use the Skillway Partner Portal. If we become aware that you are 13 years old or younger and you have not obtained such permission, we will remove your personal information from our records. By entering your details on the Website, you are stating that you are 14 years old or older.

Use of Your Information

We will only use your information for the following purposes:

1. To enable us to provide you with access to all parts of the Website (and accompanying apps) and to use the Service and to enable you to download information and materials from Skillway;
2. To produce reports, statistics and analysis of the types of people who access our Services;
3. To contact you for your views on Skillway;
4. To notify you occasionally about important changes and service announcements;
5. To administer, support, improve and develop our Services;
6. To carry out our obligations arising from any contracts entered into between you and us.

We offer those who provide personal contact information a means to choose how we use the information provided. Marketing communications will include:

1. To contact you with newsletters and other marketing email updates and advertisements regarding our Services;
2. To make you occasional offers of Skillway products or Services or to make you aware of other products or services offered by Skillway, LLC.

You may at any time opt-out of receiving marketing communications by clicking on the opt-out link in the footer of the email you have received or by sending us an email at info@skillway.com. An opt-out link will not apply where Skillway sends you a notice regarding the status of service, upgrades to the platform, security alerts or any notice relevant to your service and account.

Skillway, LLC may use trusted third parties to assist in the delivery, provision, analysis, and improvement of Skillway services including but not limited to data storage, maintenance services, database management, analytics, payment processing, Customer Relationship Management services/systems and improvement to the Service features. Skillway, LLC is not liable for the quality or accuracy of any onward transfer of information.

We may also disclose your personal information to any of our employees within Skillway, LLC in so far as reasonably necessary for the purposes set out in this privacy policy.

We reserve the right to use the name and/or logo of the company you work for in publicity material, advertising or marketing collateral unless you specifically tell us otherwise. Your name, address details, and all other personal information will remain confidential at all times.

Disclosure of your information

We follow strict guidelines in the storage and disclosure of information which You have given us, to prevent unauthorized access. We comply with the laws of the countries from which we operate.

We do not seek any sensitive personal data other than that which is reasonable and necessary for the purposes sought. You are giving your explicit consent to collect, process, disclose, transfer or store your Sensitive Personal Data for the purposes of processing orders for goods and services.

Please note that this may include the transfer of your personal data to one or more countries outside the United States.

By using the website and mobile apps, you consent to third parties having access to your personal data, including those outside the United States. You understand and accept that if your data is disclosed to third parties outside the U.S., those parties may be based in territories that may not have sensitive data protection provisions in the law. Every effort will be made to ensure that your data is processed solely for the purposes defined under “Use of your information” in our Privacy Policy.

You agree to keep confidential and not to disclose to any other individual or individuals for all time the username and password related to your Skillway accounts. Note that although you set the password, it is our proprietary information and belongs to us for all time.

Third-party websites

We are not responsible for the privacy policies or practices of third-party websites.

Marketing information and opting out:

Where relevant, we may provide you with marketing information on our products or Services. You may opt-out of receiving this information at any time by clicking on the opt-out link in the footer of a marketing email or by sending us an email at info@skillway.com.

Accessing, editing or removing your personal information:

You understand that by accepting an invitation into the Website, those who are in the groups with you will be able to identify you by your Partner Portal profile. You may view, change, or remove your profile information displayed at any time by going to your profile and editing your information in your Account Settings. Any personal data that you upload or otherwise share in your Private group will only be accessible by your coach and those employees needed to have access for system administration or functions necessary to carry out your agreement with Skillway.

You have the right to obtain a copy or change the personal information we hold about you in our and our trusted 3rd party services and systems. You should email your request to info@skillway.com or send to our address: Skillway, 5016 Centennial Blvd, Suite 200, Nashville, TN 37209, United States.

If you want to stop using your account, You may deactivate it. When you deactivate an account, you will not be able to use our Website or Service, and your information will not be capable of being viewed through our sites. After you deactivate your account, copies of your information including (but not limited to) name and email address may be retained by us as backup copies for legal and compliance reasons, unless you state otherwise.

Cookies

Cookies are small amounts of information which we store on your computer. We issue cookies to your computer when you log on to the Website and when you register with the Service. Cookies are necessary for the operation of the Service, and therefore, if you set up your computer to reject cookies, you will be unable to access the Skillway Partner Portal.

Security and data retention

We employ bank-grade security to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction, and damage. Your information is stored on protected servers, and the transmission of your data is encrypted. However, you acknowledge that we cannot guarantee the security of data that is sent over the Internet. You are responsible for the safe storage of Your access credentials to our Services.

We will process and retain Your information for as long as required and will remove it when no longer needed or upon Your request. We aim to ensure your information is accurate, adequate, limited to what is necessary for concerning the purpose for which it was gathered, kept up to date and erased or rectified without delay.

Accessing and updating

You are entitled to see the information held about you, and you may ask us to make any necessary changes, ensure that it is accurate and kept up to date or to remove any information we may hold on you. If you wish to do this, please contact us at support@skillway.com

Contact

All comments, queries, and requests relating to our use of your information are welcomed and can be sent via our contact form or by using the contact information on our contact page.